A Day in the Life of a Cruise Ship Hospitality Expo Europe VIP

There’s nothing quite like being a VIP at an event – preferential treatment, your own entrance, VIP-only lounge, and – best of all – free drinks and snacks. So what does a VIP get up to in a day at Cruise Ship Hospitality Expo Europe (CSHE)? Below we’ve set out a potential itinerary for Mrs. C. Farer, Executive at a top cruise line, to give you an idea of how a VIP would fill their day at CSHE.

A Day in the Life of Mrs C. Farer, VIP at Cruise Ship Hospitality Expo Europe


In the lobby of the CSHE HQ Hotel I grab a coffee with some new friends I made the night before at the CSHE official opening party. Popping over to the ExCeL London, we head towards the VIP Lounge after getting our VIP Passes for the show. There we’re provided with a complimentary breakfast, which is followed by a presentation from a porcelain company I’ve been hearing a lot of murmurs about. I make a mental note to check out their stand later on in the day!

The Official Opening party at Cruise Ship Interiors Expo Europe 2019

By this point the doors to the show have opened and the exhibitors have taken their places at the booths. As visitors start filing in, I take a wander around the show hall, checking out some of the innovative products from the best hospitality suppliers. Some suppliers have product demos taking place, so I make sure to stop by these stands to take in what they have to offer. I’m wowed by everything from sleep hygiene products to table linens!

I’ve reached the Cruise Conversations conference hall and a session is just starting, so I pop in and sit down to catch the discussion. The panel of industry experts is discussing how restaurants will operate in the future – I have a few opinions on this so make sure to ask a couple of questions in the Q&A session at the end.

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The conference session has taken us up to the start of lunch, so I head over to the dining area and grab some complimentary European-inspired cuisine. I sit down at a table with a couple of my colleagues, a supplier of hygienic hospitality products, a food and beverage supplier, and a galley tech provider. As expected, cuisine-based conversation ensues over lunch, and we discuss some of the points made in the conference session earlier in the day.


Once the lunch hour is over, I head to a prearranged meeting. This was organised by the CSHE Matchmaking team, based on my requirements for a project due to start next month. I decide to invite them to the VIP Lounge as my guest, so we can have in-depth discussion over a coffee and pastry, kindly provided by the show organisers.

After my meeting I spend the next couple of hours walking the show floor, having stimulating conversation with exhibitors, and catching conference sessions. I also make sure to pop by the main stage in the mid-afternoon for the ‘cook-off’ style event between cruise lines. While there I spot an old friend, an Executive Chef from a major cruise line, participating in the cook-off, and we make plans to meets up at the Happy Hour later in the day.

I realise that my laptop battery is running low – I’ve been using it throughout the day to check emails and take notes – so I pop back to the VIP Lounge quickly to use one of the charging ports. While I’m there I have a quick chat with some other VIP’s who are there for the same reason. While we’re chatting, an announcement over the tannoy tells us that the Happy Hour is about to start, so we head over to booth 1099, where I meet up with my Chef friend. We have a couple of complimentary beers, and meet some of the CSHE Team.

The Happy Hour – the perfect end to a great show day

Once the Happy Hour is over, we head back to the HQ hotel for a quick freshen up. Once refreshed, we get out into London for dinner with colleagues – some of whom have travelled over from America for the show! Between delicious courses we chat about the new discoveries made during the day, and which booths we want to head back to tomorrow to discuss future projects with.

What a day!

And that’s a wrap! In one day at Cruise Ship Hospitality Expo Europe, Mrs C. Farer reconnected with old friends, got inspired by exhibitors and conference sessions, and made new connections, all while being able to grab a free coffee and a croissant in the exclusive VIP Lounge. Do you qualify as a VIP? Fill in the form and our Audience Engagement Executive Adem Veli will be in touch!

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